Privacy Policy
How Contenity collects, uses, protects, and deletes personal data.
Effective date: November 2026 · Privacy contact: privacy@contenity.com
1. Information We Collect
We collect the information you provide when registering (email address, username, date of birth for server-side 13+ and 18+ age verification, preferred language, and optional profile details), payment transaction identifiers from Stripe, published showcase media, and aggregated engagement telemetry (impressions, clicks, and viewing time).
2. How We Use Your Data
We use your data to authenticate your session, enforce 13+ and 18+ age gates, process cell orders and refunds via Stripe, moderate content for safety, personalize discovery feed topic affinities, deliver configurable in-app and Web Push notifications, and provide showcase metrics to cell owners.
3. Private Direct Messages & Moderation Privacy
1-on-1 direct messages (18+) are private between participants. Contenity administrators cannot browse private conversations; only a specific individual message that has been explicitly reported by a participant is visible to moderation operators for safety review.
4. Data Sharing & Infrastructure
We do not sell personal data to third parties. Data is processed only through essential service providers: Stripe (payments), S3-compatible object storage (media and map tiles), transactional email delivery (one-time sign-in codes), and AI moderation providers (text and vision safety scoring).
5. Account Deletion & Your Rights
You can export, update, or permanently delete your account at any time from /settings. Deleting your account immediately revokes active sessions and removes your profile media from storage. For privacy inquiries, write to privacy@contenity.com.