Legal & Help Center

Content Policy

Safety standards, prohibited categories, AI moderation, and appeal procedures.

Effective date: November 2026

1. Prohibited Content Categories

To keep the shared city canvas safe for all visitors, Contenity strictly prohibits: • Adult, sexually explicit, or non-consensual content; • Weapons, explosives, and illegal firearms sales; • Illegal drugs and controlled substances; • Unlicensed gambling and betting promotions; • Political campaign advertisements; • Hate speech, harassment, or offensive abuse; • Illegal goods, piracy, or unlawful acts; • Scams, phishing, deceptive links, or financial fraud.

2. Automated AI + Human Moderation

Every photo, video (up to 60 seconds), carousel, caption, external link, and comment is evaluated before or upon publication using typed text classification and multimodal vision analysis across extracted keyframes. Clear-cut safe posts are approved automatically; borderline cases are routed to human moderators.

3. Appeals & Revisions

If a publication is rejected, your cell retains its previous active publication. You can see the specific category and reason in your account and submit a single appeal for human review, or edit your content and submit a new publication.

4. Community Reporting

Signed-in users can report publications, comments, direct messages, or profiles. Abuse of the reporting system or repeated policy violations may lead to temporary account suspension or permanent ban.

5. Commercial Integrity

Action buttons (Visit, Buy, WhatsApp) must lead to accurate, HTTPS-secured destinations matching the showcase content. Misleading redirects are rejected.